Job Details Location Maxwell AFB, AL Reports To Position CommIT Manager Disclosure This position description is subject to change at any time as needed to meet the requirements of the program or company. Position Summary Performs work as network technician on network routing, switching, architecture and bandwidth. Networks include fixed, mobile, wireless and secure. Performs other duties as assigned in accordance with contractual, functional and mission requirements. May be assigned trainer role within the scope of authority. Major Job Activities Description of Time Spent bull Responsible for using the trouble ticket system to input tickets, update tickets, track progress of the issue resolution, and updating the customer on the resolution progress. 20 bull Consults with management and reviews project and task proposals to determine goals, time frame and procedures for accomplishing projects, staffing requirements, and allotment of resources. 5 bull Prepares status reports, metrics and keeps management, clients, and others informed of status. 10 bull Performs diagnostics, isolation and corrective action to resolve minor and major network outages. Monitors results against technical specifications. 10 bull Monitors and reports on network performance and submits recommended improvements. 5 bull Support of cryptographic equipment on secure network segments. 15 bull Complies with DISA STIG's and associated network security policies. 10 bull Performs DISA long-haul communication procedures and order entry actions. 5 bull Confers with personnel to provide technical advice and resolve problems. 10 bull Assists in developing and maintaining technical documentation. 10 Material Equipment Directly Used bull Desktop, laptop, network equipment, servers, wireless devices and telephone. Uses network test, measurement and diagnostic tools. Light duty vehicle, hand tools, ladders and power tool use required. Some specialized test equipment utilization may be required. Minimum Qualifications EducationCertifications One year related experience may be substituted for one year of education, if degree is required. EducationExperience Requirements III - Senior High SchoolGED, 3 years, Performs complex tasks Specific Experience Area of Experience Years of Experience Comments 5 Skills bull Extensive knowledge in wireless technology and RF signaling. bull Extensive Knowledge in TCPIP, routing, switching and DHCP. bull Practical knowledge on secure network platforms. bull Excellent oral and written communication and people skills. bull Current on the latest technological advances within the IT industry. bull The individual must be able reside at a desk working on or troubleshooting IT related issues for extended periods of time. The individual must be physically fit, able to lift 40lbs unassisted and 50lbs assisted, have correct color vision and fine motor skills and dexterity. bull Working environment will be mostly indoors, local travel may be required. bull The individual must also be willing to perform, shift work, stand-byafter hours and weekend work. Physical Activities Physical Activity Frequency Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs andor hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion. Frequent Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Frequent Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Frequent Kneeling. Bending legs at knee to come to a rest on knee or knees. Occasional Crouching. Bending the body downward and forward by bending leg and spine. Occasional Crawling. Moving about on hands and knees or hands and feet. Occasional Reaching. Extending hand(s) and arm(s) in any direction. Frequent Standing. Particularly for sustained periods of time. Frequent Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Frequent Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Frequent Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. Frequent Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Frequent Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Frequent Grasping. Applying pressure to an object with the fingers and palm. Frequent Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Occasional Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Frequent Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Frequent Repetitive motion. Substantial movements (motions) of the wrists, hands, andor fingers. Frequent Physical Requirements Medium work. Exerting up to 50 pounds of force occasionally, andor up to 30 pounds of force frequently, andor up to 10 pounds of force constantly to move objects. Visual Acuity The worker is required to have visual acuity to perform an activity such as operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc. Working Conditions The worker is required to function in narrow aisles or passageways.