Job Details

Cox Enterprises is seeking a Supervisor, New Call/Follow Up to lead a fast-paced roadside assistance team. You will oversee daily operations, coach staff, manage schedules, and uphold service excellence.You'll monitor performance, address escalations, and collaborate across teams to improve dispatch timeliness and productivity. The role emphasizes accountability, development, and a positive, customer-focused culture.#J-18808-Ljbffr