Job Details

Job Title

Emergency Communications Center Operator

Job Description

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• Monitors, operates and receives information over Public Safety Answering Point (PSAP) communications equipment via a variety of emergency 9-1-1 reporting systems and other emergency reporting phones.
• Monitors and operates installation-wide central alarms system receiving equipment (fire, security, video, and other systems or devices) critical to personnel health, safety and resource protection requirements.
• Prepares and maintains official records and other documents relating to ECC operations.
• Operates, tests and conducts operator-level troubleshooting of equipment/devices, such as computers, radios, telephones, voice recorders, printers, facsimile systems.
• Provides first responder alerting for emergency and non-emergency services, support services to the incident commander(s).