Job Details

Quality Specialist

  2026-08-04     CESNA GROUP     Montgomery,AL  
Description:

Job Summary

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Job Description

  • 1. Development Stage Quality
  • -Leading new product development reviews and quality audits.
  • -Managing customer inspection agreements and initial product approvals.
  • -Documenting development stage quality improvement history and conducting validity verification.
  • -Leading proactive activities for claim prevention.
  • -Managing and improving quality response during initial production stages and conducting follow-up.
  • 2. Quality Assurance
  • Quality Assurance Work
  • - Handling and managing customer complaints.
  • - Deciding the timing of quality issue improvements.
  • - Writing and revising inspection standards.
  • - Writing and revising work standards.
  • - Managing operational aspects outside of quality and maintaining production product records.
  • - Managing and analyzing return statuses.
  • - Working on production quality improvements.
  • Handling Customer 4M Change Reports and Product/Process Audits
  • Claim Handling
  • - Handling customer claims, sending and processing claims with partner companies.
  • - Leading activities for analyzing and improving high-quality claims.
  • - Discussing cost sharing.
  • 3. Quality Management
  • Internal Inspections and Partner Company Incoming Inspections
  • - Conducting incoming inspections for raw materials and regular inspections.
  • - Conducting in-house process inspections and final inspections.
  • In-House Quality Management
  • - Leading in-house quality issue improvement feedback.
  • - Managing in-house approvals for 4M changes.
  • In-House/Partner Company Non-Conforming Product Handling
Qualifications
  • - Related Bachelor degree
  • - Excellent oral and written communication skills
  • - In-depth knowledge of MS Office (Excel, Word, PowerPoint)
  • - Intermediate Excel skills (pivot tables, v-lookup, and logic formulas)
  • - Familiarity with ERP systems
  • - Extremely detail-oriented, organized, highly motivated, proactive, and willing to learn
  • - Be able to work independently and in a team environment
  • - Strong problem solving and analytical skills
What's On Offer

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Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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