Job Details

Join to apply for the Guitar Technician (Luthier) Store 752 role at Guitar Center Music FoundationRewardsGig leave for musicians – time off to share your music and return to work after touringMedical, Dental, and Vision benefits401(k) plan with company matchMental health supportPaid sick, holiday, and vacation timeEmployee discount programTuition reimbursement optionsPosition OverviewGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As a Repair Tech (Guitar), you will provide maintenance and repair services on customer‑owned instruments and assist in the maintenance of store inventory, continually building and increasing business through great customer experience and quality work.Key Characteristics for SuccessCustomer Focus : Understands customer service principles and can provide an excellent customer experience. Approachable, genuine, knowledgeable, encouraging, and committed to helping customers.Initiative : Able to identify opportunities & issues and follow through on work activities. Learns quickly and acts proactively without being prompted.Selling : Able to work through the GC certification program to gain a base understanding of products and sales techniques.Training : Able to effectively train learners and communicate information and techniques so that they are retained.ResponsibilitiesInteract with customers, ensuring a positive customer experienceService customer‑owned instruments with a high level of craftsmanshipMaintain store‑owned gear as requestedComplete warranty repair workPerform additional duties as assignedRequirementsSkilled in repairing guitarsPreferencesFoundational product knowledge on Guitar Center productsGuitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by calling 1‑818‑735‑8800 ext. 2862 or by emailing recruiting@guitarcenter.com.Seniority LevelEntry levelEmployment TypeFull‑timeJob FunctionDesign, Art/Creative, and Information TechnologyIndustriesNon‑profit Organizations#J-18808-Ljbffr