Job Details

A company is looking for a Client Portfolio Manager to ensure customer success with their solutions.Key ResponsibilitiesManage ongoing customer needs to drive retention and loyaltyAdvocate for customer needs across departments and facilitate community participationAssess renewal health and identify upsell opportunities while developing customer advocacyRequired Qualifications3-5 years of customer-facing experience in Client Success, Sales, Account Management, or Project ManagementExperience with CRM systemsAbility to understand the company's solution sets and address customer business problemsExperience in delivering software implementation and adoption best practicesHigh technical aptitude for customer use cases and architectural requirements