Job Details

Position OverviewThe purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy department and/or specified departments by managing all relevant equipment, providing basic troubleshooting, and training for proper care and handling. This role offers onsite, hands‑on client support for Fujifilm Endoscopy's entire product catalog, education and training to company personnel and customers, and serves as the primary sales support resource for the sales team.Job DescriptionDuties and Responsibilities:Assist in driving sales revenue inside the regional territory as directed.Assist in driving sales revenue outside of the primary regional territory or zone as required by the company and approved by the RSM.Support the clinical demonstration process by direct sales personnel or sales partners as directed.Lead the pre‑demonstration (pre‑demo) process required to ensure that a successful clinical demonstration occurs.Serve as a primary resource for the training of customers on the proper use of equipment in the clinical setting.Serve as a primary resource for educational materials in the field.Partner with the Product & Marketing Team in the ongoing development of required educational resources for the customer, sales team, Field Service Team, and internal support personnel.Support the training of new field sales and support personnel when requested.Perform as the field‑based expert on proper reprocessing techniques for use by customers.Support VIP customers as directed.Provide weekly and/or monthly reports to management as directed.Provide and maintain customer data for integration into a future database application.Attend local, regional, and national trade shows as requested.Adhere to all safety policies and procedures.Comply with all applicable U.S. FDA medical device regulatory requirements, applicable ISO 13485 standard requirements, and all other applicable laws, regulations, and standards.Qualifications:While this position is listed as a Clinical Specialist, candidates that do not meet the minimum qualifications are encouraged to apply for an Associate Clinical Specialist role. Pay will be commensurate with the associate level and based on experience and demonstrated capabilities.Experience:Minimum of 3 to 5 years of field sales experience or clinical experience desired.Knowledge of and experience in GI/pulmonary flexible endoscopy; experience in advanced therapeutic procedures highly preferred.Educational Requirements:Bachelor's degree in business, marketing or related quantitative disciplines preferred.Special Skills or Other Job Requirements:Operate a computer effectively and efficiently, including proficiency in Microsoft Office (Word, Excel, PowerPoint).Proficient in the use of MS Outlook and other email applications.Strong communication skills to relay technical information and to professionally communicate with internal and external customers and team members at all levels.Strong time‑management skills.Ability to multi‑task and work on several projects simultaneously.Strong written communication skills to write reports and relay information accurately and in a timely manner.Ability to prioritize customer requirements.Ability to present information in front of small groups of people.Ability to understand basic mathematical requirements for discount calculation.Physical Requirements:The position requires the ability to perform the following physical demands and/or have the listed capabilities:The ability to use hands and fingers to feel and manipulate items, including keyboards.The ability to stand, talk, and hear.The ability to lift and carry up to 25–50 lbs.Close vision: the ability to see clearly at twenty inches or less.Travel:Travel requirements: 75%.Full territory for this position includes New Orleans. Travel to and service of the entire region is required and expected as part of the job responsibilities.Salary and Benefits:$70,000.00 – $75,000.00 annually (depending on experience) + $50,760.00 variable comp opportunity.Company CarMedical, Dental, VisionLife Insurance401kPaid Time Off*#LI-RemoteIn the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require the successful candidate be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national or social origin, disability, veteran status, etc.If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).Job Locations: US-Remote#J-18808-Ljbffr