Job Details

Operative Leader Opportunity

We are looking for a dedicated and motivated individual to join our team as an operative leader in our organization. This role is critical to maintaining our commitment to exceptional customer service, operational excellence, and team development. If you embody integrity, a strong work ethic, and a passion for leadership, we invite you to apply and grow with us.

Responsibilities:

• Supervise daily operations to ensure efficiency, quality, and alignment with organizational goals
• Champion a customer-centric approach by continuously improving processes, service quality, and overall customer experience based on feedback and performance insights
• Develop and implement operational strategies, policies, and procedures
• Lead, train, and develop team members to drive performance and engagement
• Monitor key performance indicators (KPIs) and use data to inform decision-making
• Identify process improvement opportunities and drive continuous improvement initiatives
• Manage budgets, resources, and cost controls to optimize performance
• Collaborate cross-functionally to support business objectives and resolve issues
• Ensure compliance with company standards, regulations, and safety requirements
• Foster accountability and encourage a culture of operational excellence

Profile of Background:

• Proven leader, passionate about developing others and building strong, healthy teams
• College degree (preferred but not required)
• Interest or experience in building or improving systems
• A global thinker who can envision what needs to be built and is willing to grow to create systems over time
• Someone who takes responsibility, delivers, and is motivated by impact
• Passion for Chick-fil-A values and commitment to excellence

Requirements:

• Proven track record of team leadership, with a focus on training and developing others
• Exceptional communication skills and the ability to build strong relationships with team members and customers
• Strong organizational and problem-solving skills
• Ability to thrive in a dynamic and fast-paced work environment

Benefits:

• Competitive salary in line with experience and qualifications
• Comprehensive training and development opportunities
• Potential for professional growth within a supportive and values-driven company
• Access to benefits such as health options and retirement savings plans
• Enjoy a positive work culture that values teamwork, respect, and community involvement

About Us:

At Chick-fil-A, we pride ourselves on serving delicious food with unparalleled hospitality. We are committed to creating an inclusive environment where our team members can thrive both personally and professionally. Join our team and become part of a company that values integrity, hard work, and making a positive impact in our community.

Work Schedule:

• 8-hour shifts
• 10-hour shifts
• 12-hour shifts

Additional Pay:

• Bonus pay

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Referral program
• Employee discount
• Paid training