Job Details

J. C. Penney - - Responsibilities: Directs Customer Service and sales activities in store; resolves customer issues and concerns.; Manages merchandise standards through Put to Fixture, SET, and Visual process execution.; Trains, mentors and coaches all associates at jcp.com.; Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within prescribed time periods.; Oversees proper execution of defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.