Jim 'N Nick's BBQ - 6415 Atlanta Highway - Responsibilities: Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event.; Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints.; Provides daily oversight and manages logistics of Catering Operations; Manages timeline & appropriate planning for both people and product; Follows recipes and procedures to ensure product is prepared and maintained to specifications.