Position Overview We are looking for reliable, client-focused individuals who enjoy helping others make informed decisions. In this role, you will assist individuals and families by reviewing available protection solutions and providing clear, easy-to-understand guidance. This is a fully remote position with structured onboarding and ongoing mentorship. Key Responsibilities Communicate with clients via phone, video conferencing, and email in a professional manner Review available coverage options and explain details clearly and simply Address client questions and provide supportive guidance throughout the process Accurately document client information and complete required digital paperwork Work collaboratively with a remote team to deliver consistent and timely service What We Offer Remote Flexibility Work from home with a flexible schedule Comprehensive Training Step-by-step onboarding provided; no prior industry experience required Career Advancement Clear paths for leadership and long-term growth Performance-Based Compensation Performance-based pay with bonus potential and renewals Supportive Culture Professional environment focused on development and success Qualifications Strong verbal and written communication skills Dependable, self-motivated, and client-oriented Organized with strong attention to detail Willingness to obtain required licensing with company support Customer service or client-facing experience is helpful but not required Must be legally authorized to work in Canada or the United States