Job Details

Front Desk Clerk PT $15/hr

Renaissance Montgomery Hotel & Spa at the Convention Center

We are currently seeking a friendly and customer-focused individual to join our team as a Part-Time Front Desk Clerk. As the first point of contact for our guests, you'll play a key role in creating positive first impressions and ensuring smooth daily operations.

Key Responsibilities:

• Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
• Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
• Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
• Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.
• Understand qualified discounts, their availability, and the proper application of vouchers for eligible guests.

Why Join Us?

• Work at a premier Marriott property within the respected PCH Hotels & Resorts portfolio
• Exclusive discounts: hotel stays, food & beverage, golf, & retail across our PCH properties & Marriott global network
• Employer-paid parking & discounted daily lunch prepared by our kitchen team
• Collaborative, growth-focused environment with strong support for career development
• Tuition Reimbursement up to $2,500 per calendar year
• Employee Assistance Program with 24/7 access to licensed master's level counselors who can assist with family and care-giving responsibilities, emotional wellbeing issues, financial and legal matters, health and wellness concerns, and more!

If you're passionate about creating memorable experiences and thrive in a high-energy, guest-focused team, we'd love to have you join us at Renaissance Montgomery!