The purpose of this position is to provide administrative support for assigned department operations. Job duties consist of related administrative duties. Successful performance contributes to the efficiency and effectiveness of those operations. FLSA status is Non-Exempt
Application & Plan Responsibilities (50%)
Answers telephone and greets visitors; provides information and assistance. Assists Planner(s) and Building Official with plans and applications. Assists in receiving files for new commercial and residential projects. Processes applications, creates files and routes for review. Receives payments and assists with issuance of residential, commercial, and other permits. Schedules inspections. Assists with issuance of Certificates of Occupancy. Researches and provides information on general subdivision and zoning issues. Assists with residential applications duties as needed. Schedules inspections for business licenses for other relevant departments (e.g., Fire Marshal). Submits releases to appropriate power company Assists with commercial application duties as needed.
Office Operations Duties (30%)
Prepares permits and periodic reports and distributes as needed. Maintains planning and development files. Inputs data into software systems. Receives review fees and other payments.
Financial Support Duties (10%)
Assists in monitoring the budget, departmental accounts and ensures budgetary compliance. Assists in entering purchase orders. Reviews, inputs and ensures proper payment of invoices. Prepares daily financial reports
Other Related Duties (10%)
Performs other duties as needed or assigned. Receives and distributes mail.
Minimum Qualifications
High School Diploma/GED. Two (2) years' of experience in administrative support with an emphasis on building, planning, permitting, and customer service.
Minimum Requirements to Perform Essential Job Functions
The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification but are determined by the normal requirements for the particular position. The following list was developed through job analysis; however, it is not exhaustive and other duties may be required and assigned. Job duties are typically performed while sitting at a desk or table or while standing or walking. Employees occasionally lift light objects. Job duties are typically performed in an office. Job duties require the ability to deal with and relate to people beyond giving and receiving instructions. Job duties require the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive the nature of sounds by ear. Job candidates must be able to adapt to and perform under moderate stress. Job duties require regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Knowledge, Skills, and Abilities:
City of Prattville employees are required to obtain knowledge of the City of Prattville Policies and Procedures, and knowledge of their specific department rules, policies, and procedures. This job description does not necessarily include all the duties which may be required of individual employees in the classification. Job descriptions may be revised as needed. Knowledge of department and city policies and procedures, and relevant federal, state, and local laws and regulations. Knowledge of procedures associated with the permit processing and plan review process. Knowledge of permit fee structures. Knowledge of city purchasing policies and procedures. Knowledge of customer service principles and practices. Knowledge of modern office practices and procedures. Knowledge of computers and job-related software programs. Knowledge of the zoning ordinances. Knowledge of the City business codes. Knowledge of file management principles. Skill in problem-solving. Skill in prioritizing and organizing work. Skill in researching and preparing reports. Skill in provisions of customer service. Skill in the maintenance of files and records. Skill in public and interpersonal relations. Skill in the use of such office equipment as a computer, scanner, fax machine, and copier. Skill in oral and written communication.
Supplemental Information:
Must provide proof of your legal right to work in the United States. Must possess and maintain a valid driver's license. Willing to work overtime. Willing to cooperate with the workload of the department. Willing to attend continuing education courses. Willing to comply with City of Prattville rules and regulations. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
EEOC Commitment:
The City of Prattville is committed to maintaining equal employment opportunity by considering job applicants and employees for hiring and advancement on the basis of job-pertinent individual differences and not on the basis of extraneous factors such as race, color, religion, sex, national origin, physical and mental disability, marital status, sexual orientation, genetics, status as current or former uniformed service member, or any other classifications protected by law.
The City of Prattville offers a comprehensive benefits package including vacation, sick, and holiday leave as well as medical, dental, vision, and short term disability insurance. Benefits coverage is effective on the first day of the month following a 30 day waiting period for new hires. Late enrollees are subject to approval by the insurance company. Group Medical Benefits- Through Blue Cross and Blue Shield of Alabama, benefits provide members with hospitalization, office visits, and Prescription drugs (Administered through Express Scripts). Family, 2 person and individual plans are available. Complete benefits information is available in the plan document. City of Prattville Health & Wellness Center -The City of Prattville offers an on-site wellness center to employees covered under the group health insurance plan. The Wellness Center offers convenient, co-pay free medical and prescription drug coverage for employees and their dependents. Group Life Insurance -all regular employees receive a life insurance policy. Employees with less than 10 years of service receive a $10,000 policy and employees with 10 years of service or more receive a $20,000 policy. Retirement -Through the Retirement Systems of Alabama, this benefit requires mandatory enrollment for all regular employees as of the first day of employment. Employees are classified as Tier I or Tier I (A) with the Retirement Systems of Alabama. The employee pays a percentage of all gross income specified by RSA. The City provides a matching amount determined by RSA. A Tier I employee is an employee who was a member of the Retirement Systems of Alabama prior to January 1, 2013. A Tier I employee may retire if he/she has 25 years of retirement service, or is age 60 with 10 years of service with the Retirement Systems of Alabama. (Regular Members 5% of earnable compensation; Full time, Certified Firefighters and Law Enforcement Officers 6% of earnable compensation.) A Tier I (A) employee is an employee who became a member of the Retirement Systems of Alabama after January 1, 2013, and by local resolution and Act 2019-32 by the Alabama Legislature became a Tier 1 employee. A Tier I (A) employee may retire if he/she has 25 years of retirement service, or is age 60 with 10 years of service with the Retirement Systems of Alabama. (Regular Members 7.5% of earnable compensation; Full time, Certified Firefighters and Law Enforcement Officers 8.5% of earnable compensation.) Deferred Compensation