Job Details

Onsite
Montgomery, AL
Pay Range - $55-$60/hr on W2
Required Skills

• Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).
• Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.
• bility to troubleshoot, analyze, and resolve ServiceNow platform issues
• Strong understanding of ITIL practices. ITIL 4 Foundation or Higher
• 3-5+ years of ServiceNow development experience in ITSM environments.
• Hands-on experience implementing workflows and integrations in ServiceNow.
• Experience participating in testing, code reviews, and deployment activities.

Education:
Bachelor's degree in computer science, Information Technology, or related field or 10+ years equivalent work experience may be considered in lieu of a degree.

Certification:

• ll the certifications below are required ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) - ITSM ServiceNow Certified Application Developer (CAD)

Preferred Skills:

• Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development.
• Knowledge of government IT projects or large-scale enterprise environments.
• Strong documentation skills (workflows, configuration, solution design).
• Prior experience with Agile Methodology.
• Prior experience supporting state or federal government IT modernization projects
• Experience with ServiceNow development, upgrades and maintaining customizations.
• Experience working with cross-functional project teams, product owners, module contractors, IT leads.
• PMI Agile Certified Practitioner (PMI-ACP) ServiceNow Certified Technical Architect (CTA) ITIL 4 Foundation Certified Professional Scrum Master (PSM)