Conducts in-person and online training for program applications and/or creates/updates training materials. These duties and responsibilities may vary based on the needs of the customer and their users. Works on training course development projects including scoping the required resources and timeline to meet project timelines with quality results. Clearly communicates technical and non-technical information to beginner, experienced, and expert users, application owners, and other employees. May lead small project teams, providing general oversight and direction to other members of the project team. Designs, creates and delivers training in accordance with programs/projects use of the ADDIE system of training. May be a specialist in one or more stages of ADDIE (Analyst, Designer, Developer, Implementer, or Evaluator). Partners with managers and subject-matter experts (SME) to guide and direct support for the development of training plans, identify learning objectives for courses, and to identify and/or obtain sources of information for development of course material. Gathers information from application functional analysts, application owners, and/or subject matter experts to update lesson plans, practical exercises, learning objectives, handouts, and other materials. Establishes and maintains the connectivity of interactive online training via Microsoft Lync or similar technologies. Trouble shoots network issues with the assistance of onsite and ASM network engineers. Develops instructional materials such as lesson plans/curriculum, SOPs, learning objectives, user and instructor guides, handouts, practical exercises, and other necessary materials that are effective in assisting customer personnel and contractors attain the skills they require. Facilitates training on a variety of IT applications and customer processes in team or independent settings. Is prepared to deliver training outside of the normal working hours to meet customer scheduling needs. Actively participates in peer review sessions and offers constructive comment with the intent of improving the team's products and services. Supports and promotes team ideas and initiatives that contribute to the success of the customer program/project. Participates in the identification, execution, and evaluation projects to advance the appropriate uses of technology-enhanced learning, including simulation, augmented reality, online modalities, active learning, app-based learning, etc.
Minimum Qualifications:
Other Job Specific Skills:
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Bonus if you have:
Compensation Ranges:
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements:
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements:
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.