Job Details

The IT Operations Supervisor is a position used by various agencies throughout the state. This is supervisory work in directing operations support for data and voice communications equipment, mainframe and client server operations, and network operations. Employees in this class are responsible for planning and directing operational functions such as monitoring computer and telecommunications equipment, running jobs, and hardware and software problems. Work involves supervising operations employees, developing operational policies and procedures, providing technical advice to administrative personnel on operational changes, and determining most efficient utilization of personnel and equipment. Employees exercise considerable independence in planning and directing work of subordinates.