Job Details

Medical Assistant

Provides general care to patients in outpatient clinic setting by performing the following duties:

• Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal.
• Documents past medical history of patients.
• Explain and perform prescribed procedures and treatments to patients in a timely manner.
• Greet patients upon encounter, verify patient identity at each encounter, explain procedures to be performed, obtain verbal consent, and address patient questions and concerns.
• Administers ordered injections in accordance with approved nursing techniques.
• Observe patient and notify supervisor or provider of patient's condition and reaction to drugs, treatments, and significant incidents.
• Respond to life saving situations based upon nursing standards, policies, procedures, and protocol.
• Perform all drug screening and breath alcohol testing procedures in accordance with established rules and regulations.
• Ensure patient immunizations are appropriate, well documented and administered using approved nursing techniques.
• Conduct provider referrals as well as pre-certifications on an as needed basis.
• Properly start lab equipment daily; run and document controls; perform maintenance and cleaning of equipment as scheduled per written protocols.
• Collect specimens from the patient utilizing the approved equipment, sequence and procedure.
• Draw blood from patient's finger, vein, or other approved sites while observing principles of asepsis to obtain blood samples.
• Follow established procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient results.
• Report results timely and notify providers of abnormalities.
• Identify problems that may adversely affect test performance or results and follow procedures for the reporting and correction of deviations.
• Document corrective actions taken when test systems deviate from established performance specifications.
• Adhere to laboratory quality control procedures and document all Quality Control activities, instrument and instrument maintenance.
• Rotate among various clinical services such as lab, nursing and x-ray.
• Prepare rooms; sterilize instruments, equipment, and supplies for procedures.
• Follow 10/15 policy routinely.
• Ensure the work area is neat and clean, fully stocked and all laundry items have been laundered and put away.
• Manage difficult and emotional patient situations.
• Maintain complete and accurate documentation.
• Observe safety and security procedures; promote a safe and pleasant work environment.
• Report potentially unsafe conditions to management.
• Respond to all patient messages; documenting conversations in electronic medical records system, assist with any patient discharging duties and share responsibility of patient call backs.
• Regular attendance to ensure efficient clinic operations.
• Other duties and responsibilities as assigned.

Education and Experience:

• Associates degree (A.A.) or equivalent from a two-year college or technical school
• Six months to one-year related experience and/or training; or equivalent combination of education and experience preferred.
• CMA certification preferred.
• Phlebotomy certification preferred.

Physical Demands/Work Environment (optional): While performing the duties of this job, the employee is regularly required to stand and frequently required to walk. The employee is occasionally exposed to fumes or airborne particles.