Job Details

* Clean and maintain assigned rooms to a high standard of cleanliness, ensuring guest comfort and satisfaction.

* Verify and visually inspect all rooms assigned daily, including vacant maintenance (VM) and vacant ready (VR) rooms. Report any discrepancies to the Housekeeping Supervisor promptly.

* Recheck all rooms at departure times and report the room status to the Housekeeping Supervisor for efficient room turnover.

* Report any maintenance work needed to the Engineering department or Housekeeping Supervisor to ensure timely repairs and maintenance.

* Enter each guest room by knocking on the door and saying Good morning, Good afternoon, or Good evening, Housekeeping, displaying courtesy and respect for guests' privacy.

* Upon entering the guest room, ensure all trash is picked up and promptly report any missing items to the Housekeeping Supervisor.

* Change linens and make beds according to brand standards, ensuring a comfortable and inviting atmosphere for guests.

* Thoroughly clean the bathroom, including shower doors, walls, mirror, tub, toilet, and floor. Properly place standard items in the bathroom area for guest convenience.

* Dust room items, vacuum the floor, clean inside drawers, and check under beds to maintain a tidy and organized space for guests.

* Restock the housekeeping cart for the next day, ensuring all necessary supplies are readily available for efficient room cleaning.

* Turn in keys and the housekeeping cart at the end of the shift, ensuring proper handover and accountability.

* Report all lost and found items found in guest rooms to the Lost and Found department, adhering to hotel policies.

* Remove room service trays from rooms and place them in the hallway for prompt removal and cleanliness.

* Make up rollaway beds and notify housekeeping aides for removal and storage, ensuring room readiness for guest needs.

* Maintain the highest level of guest hospitality and professionalism, reflecting the hotel's commitment to exceptional service.