Job Details

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at
The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shall be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.Description

• High school graduate or equivalent required.
• Associate degree in healthcare or business-related field preferred.
• Bilingual capability (English/Spanish) desirable.
• Previous experience preferred in hospital or medical office patient access or financial services preferred.
• Training experience a plus.
• Ability to perform analytical problem solving and basic math
• Organization and time management skills.
• Ability to follow directions and establish priorities effectively.
• Self-directed and capable of working without direct supervision.
• Dependable in both production and attendance
• Ability to work effectively with a wide range of customers in a diverse environment.
• Strong interpersonal/public relations
• Working knowledge of PC applications, Word, Excel, etc.
• Strong oral and written communication skills.
• Preferred experience and/or must develop proficiency in:
  • Knowledge of federal, commercial and managed care payers.
  • Ability to operate concurrently within a variety of hospital systems.
  • Keyboarding skills with typing proficiency of 50 WPM.
  • Knowledge of organizational structure, workflow, and operating procedures.