Job Details

- Spare Housekeeper/Front Desk

Location Cochrane : Spare Housekeeper/Front Desk **LOCATION:** Cochrane * Responsible for a positive customer experience at the Cochrane Station Inn

* Ensures guest rooms are clean and well-kept

* Assist with cleaning rooms, changing and making beds, cleaning bathroom fixtures (sink, toilet and shower), cleaning fixtures and mirrors, replenishing supplies, cleaning walls, floors and baseboards

* Participates in washing, drying and folding of all linen in accordance with work procedures and guidelines

* Assist with reporting to front office regarding supplies required for cleaning rooms and replenishing in-room supplies (bathroom tissue, facial tissues, coffee, tea etc.). Advise front office at least one week in advance to ensure items will be available when needed

* Required to wear provided uniforms

* Helps with maintaining an inventory of vacancies, reservations and room assignments

* Assist with registering arriving guests and assigning rooms

* Participates in answering enquiries regarding hotel services and registration by email, telephone and in person

* Assist with providing information about services available in the community and respond to guests' concerns

* Helps with guests check-out. Present statements of charges to departing guests and receive payment

* Assist with compiling and checking daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

* Assist with ensuring that cash float is balanced and accounted for during shift

* Participates in ensuring shift duties are followed in accordance with work procedures and policies

* Perform other related duties as assigned

* Grade 12 Ontario Secondary School diploma (OSSD) or General Education Diploma (GED)

* Good work ethic, energetic and enthusiastic

* Previous housekeeping, cleaning/ labour experience an asset

* Ability to work shift work and weekends

* Previous customer service experience is an asset

* Previous front desk experience is an asset

* Familiarity with computer software programs an asset

* Excellent oral and written communication skills

* Committed to Company Health and Safety

* Preference will be given to qualified applicants who are fluent in both official languages (English, French) and Cree would be an asset