Job Details

Claims Adjuster Trainee **Job Number**

: 179010 Join one of FORTUNEs 100 Best Companies to Work For!

As a **claims adjuster trainee**, youll learn how to help customers get back on the road after an accident. This is not a field position which means youll be building relationships with customers over the phone. In a fast-paced environment, youll learn how to resolve a heavy case load of claims efficiently while managing the claims process from start to finish. Youll have the support of a collaborative team and ongoing coaching from leaders. Well also teach you the insurance stuff providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

Starting your role from home, youll be provided virtual training and onboarding. Youll eventually transition into a hybrid in-office schedule where work from home days are possible, when we are ready to open our offices.

**Duties & responsibilities (upon completion of training)**

* Determine liability (whos at fault for the damages)

* Interview customers, claimants, and witnesses

* Partner with appraisers/estimators to manage vehicle repairs

* Negotiate with customers and other insurance carriers

**Must-have qualifications**

* Bachelor's degree or a combined total of five years of work experience and/or college education

* Work or educational experience must include:

+ Making decisions

+ Solving problems

+ Planning, prioritizing and organizing

+ Effectively communicating verbally and in writing

+ Customer service

**Schedule:** Monday through Friday 8a-5p with rotating Saturdays **Compensation**

* For the first few months your pay rate will be $22.88/hour. Once you complete training and pass any necessary testing requirements, your pay will be $47,600/year.

* Gainshare bonus up to 16% of your eligible earnings based on company performance.

* An additional 10% when you work evening or weekend hours.

**Benefits**

* 401(k) with dollar-for-dollar company match up to 6%

* Medical, dental & vision, including free preventative care

* Wellness & mental health programs

* Health care flexible spending accounts, health savings accounts, & life insurance

* Paid time off

* Paid & unpaid sick leave where applicable, as well as short & long-term disability

* Parental & family leave; military leave & pay

* Diverse, inclusive & welcoming culture with Employee Resource Groups

* Career development & tuition assistance

Equal Opportunity Employer

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**Primary Location**

: United States-Alabama-Montgomery