Job Details

Customer Service Agent

  2020-10-28     SYKES Enterprises     Montgomery,AL  

Job description

Work with us and you'll enjoy:
Full-Time Schedule (40 hours/week)
Starting Base Pay $12.00/hour
Pay Increase after 60 days to $13.50/hour
Pay Increase to $15.00/hour after 6 months in production
Performance bonus (Earn $1.00/hour + in addition to base pay)
Full benefits package including medical, dental, vision, life insurance and company matched 401(k)
100% Paid Training
Tuition reimbursement program

At SYKES, we help people one caring interaction at a time that includes you ! Join us as a Customer Service Representative to answer questions, process transactions and assist customers by phone at the Montgomery location! You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.
During this time of the COVID-19 pandemic, the SYKES Montgomery Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now to schedule your Virtual interview.


SYKES Montgomery is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Montgomery!

EEO statement


Required qualifications, skills and experience

Apply with us, if you possess:
A high school diploma or GED and are at least 18 years old
Ability to type 25 wpm
Strong communications skills (both written & verbal)
Computer skills
Previous experience in a customer service role (preferred, but not required)

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